Category Archives: Charlotte

Why Loyalty Programs Don't Work

Why Loyalty Programs Don’t Work…

As Marketers, one of the key metrics we follow is brand engagement, also known as Loyalty.  We often talk about the size of a market, or how much market penetration a particular business or campaign has achieved.  Loyalty is the measurement of how much of our captured market repeats business with us.

It’s said keeping a customer is cheaper than gaining a new one.  Considering the retail industry as a whole spent over $1.9 Billion in 2016 running Loyalty programs, I’d say it’s still pretty costly.  Businesses use “Loyalty Programs” or “VIP Clubs” as a way to grow customer loyalty.  Unfortunately, these programs are often costly to operate and rarely translate to any kind of loyalty to the brand using them.

The average house is participating in over a dozen loyalty programs, and less than half the users are active or engaged with the brands.  While the program is designed to increase loyalty, the business ends up spending money on the customer base that’s least likely to leave.  These programs effectively cut into the profit margins from customers that were likely going to return, regardless of any additional perks.  That last part is especially true considering most of the participants either don’t know how to redeem the rewards, or don’t care enough to find out.

You can find all of this information and research with a simple Google search.  However, there is one market segment adding these types of programs at a faster rate than previous years.  The beverage industry, specifically Breweries, Brewpubs, Tap houses, Wineries and Vineyards, Distilleries, and Hard Cider Mills.  The most common model is by far the Mug Club, or Mug Membership.  While some are a one-time payment, most are annual or monthly payments to a business, providing the member with added perks.  Now, as a former member of these clubs, I LOVED them.  I probably doubled my money with the perks I received.  An example of the perks is as follows:

-Personalized mug, typically 2-4 ounces larger than the standard pint but priced the same

-Brewery/Tap house Merchandise (T-shirts, Hats, Koozie, bottle openers, stickers, etc.)

-Discounts on Beer/merchandise

-Special Events (no cost to members)

-First in line for special events/product releases

-Free Growlers and discounted fills

The average cost of these programs to the members can range anywhere from $40 to a couple hundred, depending on the Brewery or Bar.  I spent $150 to join one, and $85 a year to keep it renewed, with additional shirts and events with each renewal.  The Breweries justify this by saying it creates a group of loyal customers that will promote the business outside the walls and gives the members a unique sense of community.  When most of the Brewery clubs have 100 members or more, that’s a big cut into a profit margin from a group of people that would likely be loyal customers with or without the club.  Can the breweries prove these members are promoting them in the community? What’s the return on the brewery’s investment?  If you can’t prove something works, how do you justify the expense?

 

Alternatives to the Club

Now you don’t think I’d sit here and rip apart an old system that’s been in place for years without offering alternatives, do you?  I love a good beer, and want to see these Breweries grow.  They stay in the same system, or don’t participate, because there aren’t many people out there talking about alternatives.  The end goal is to increase their market share, and promote loyalty within their current customer base.

 

Special Release Clubs

These kinds of membership clubs seem to work for those chasing the elusive “Whales”, or special limited run bottles.  Breweries can forecast what kinds of beer they want to make, based on cost of production, and divide that total into the membership count to give them the cost per member.  Tag on whatever margin they need to make it worth their time, and the membership group can turn a profit before the first batch ever goes into production.  This gives the members a sense of loyalty, status, and keeps them engaged with the brand as they look forward to the next release.  There’s a value add, and breweries can measure the benefit.  Club members typically have to travel to the brewery to pick up the bottles, and will often spend a bit more on beer during the visit.  POS systems can track the members and allow breweries to measure the additional revenue per member at the time of the visit.

 

Active Point Systems

This is a new take on the long-standing loyalty system, but with a twist.  Breweries, Distilleries, Cider Mills, and Vineyards/Wineries can easily turn their typical social and marketing engagements into a point system.  By continually engaging with their markets, breweries can put out a series of tasks that equal points.  Create a clear, public facing list of “award tiers” that customers can follow, and the point totals needed to reach each one.  World of Beer did something along these lines with their “1 point per beer purchased” programs, with prizes ranging from a free t-shirt to a private party with a free keg of your choice.  Not a bad start, but they could have gone further.

The one beer = one point model only works when people are in the building, and it isn’t typically something most of their market thinks about unless they’re already patronizing a location.  The prizes also need to be collected from the location they signed up for the program.  This negates the benefits if someone moves or a location goes out of business.  You can switch your “home” location, but that’s unnecessary friction for the customer.

Award Tiers need to not only benefit those already in the building, but also incentivize the market as a whole to either patronize a brewery, or promote the brewery.  Our team at WIMS put together a system that rewards your market for not only coming in to buy your product, but also promote your product to their own network.  You keep them engaged with your brand with regular bonus point activity, creating a sense of community.  We put a system in place that allows you to track and quantify the return on investment from the dollars spent on a marketing campaign.  The best kind of loyalty is from customers that not only frequent the brewery, but also promote the brewery when they’re not there.  Expand the market and increase loyalty within the new segments as it grows.

Whatever system you put in place for your Brewery, Distillery, Cider Mill or Winery, make sure you can measure the results.

If you have any questions or comments about this article, I’d love to hear from you.  Reach out in the comments below or sign up for our monthly newsletter.

Cheers!

-Tom Schaefer, Jr.

Part 1 of aseries…

Charlotte Fall Updates

Charlotte in Fall

As the calendar has turned to October the temperatures in Charlotte are finally cooling off slightly after some record heat through September. While the weather may be cooling down and the fall spirit is spreading from Ballantyne to Belmont the business community around the Queen City is staying busy. Cranes can be seen all around the city and the roads are packed with dump trucks and construction vehicles. The real estate market is continuing to be very active as new residents continue to move into the Charlotte area and millennials embark on their first home buying purchase. Technology jobs are expanding across Charlotte bringing high paying jobs to the city and diversifying the entire regional economy. As job growth continues the real estate market in Charlotte is becoming one of the hottest real estate markets in the country. As an increased number of jobs are being created and the major infrastructure investments are made across the region the area is striving to move forward and be positioned for the economy of the future. While challenges including access to affordable housing and congestion exist the improvements and efforts of public and private leaders across the Charlotte region are addressing critical issues and moving the city towards a brighter future.

 

A Southern Tech Hub

Charlotte is expanding beyond being more than a financial services hub, it is becoming a major destination for tech talent. The CompTIA Tech Town Index 2018 ranked Charlotte as the best city to embark on a technology career. The lower cost of living, 1.3% below the national average make Charlotte a desirable place to move, begin a family and purchase a home. The cost of living is particularly more affordable than other tech hubs including the Bay Area, New York, and Boston.

Many workers from the Midwest and Northeast are relocating to Charlotte to settle down in a place with lower taxes and an abundance of recreational activities to supplement career growth. The projected number of openings over the next five years in the tech sector is a steady 11% showing how the growth in the Charlotte tech sector is here to stay. Many Charlotte companies desire tech workers including some of the largest regional job creators including major banks like Wells Fargo and Bank of America. Mooresville, NC based Lowe’s is opening a tech hub in the South End neighborhood of Charlotte bringing 2,000 jobs by 2021. This favorable job growth is spilling into the real estate market which consistently ranks as the one of the most active markets in the US.

 

Real Estate

The Charlotte real estate market was ranked fourth in the 41st annual Emerging Trends in Real Estate behind only Raleigh-Durham, Austin, and Nashville. The metrics from this report combine tech jobs to real estate investments in determining the rankings. The ranking of fourth marks a move from ninth in the 2018 report showing how the Charlotte real estate market is heating up. Some of the insight from the report also highlighted how strong home building prospects are in Charlotte, ranking second in 2019 up from fourth in 2018. The ability to attract technology and manufacturing to diversify beyond financial services is another factor driving regional growth and helping the housing market. Investments in infrastructure projects have provided additional benefits to improving desirability to Charlotte including improvements at Charlotte Douglas International Airport and an expanding Light Rail system. Along with massive success comes some growing pains and Charlotte, like many other Sunbelt cities, is feeling some residual effects of growth. These include higher housing costs, additional roadway infrastructure projects, and a need to improve stormwater systems. All things considered the real estate market is continuing to be very active, attracting 1.2% of US real estate investments from 2016-2019 while accounting for only 0.8% of the nation’s population. As additional companies  relocate to Charlotte and retirees move to the desirable Carolina climate and tax situation additional single-family homes, apartments, and townhouses will be needed to handle continued housing demands.

 

Relocations and Expansion

Over the past 12 months multiple companies have announced major relocation projects. The Charlotte Regional Business Alliance has been working with local and state officials in South Carolina and North Carolina to attract companies to expand current business operations, open regional offices, or relocate their headquarters to the regions. Some recent projects which have created new jobs across the region include Honeywell, which has relocated their headquarters to Charlotte in a move expected to create over 750 jobs.

These jobs along with new jobs from Lowe’s and a continued presence by Duke Energy, Bank of America, and Wells Fargo mean some of the world’s largest companies have a major presence in Charlotte. Beyond these firms the startup community in Charlotte is growing with recent expansions coming from AvidXchange who is planning to grow to accommodate 1,200 new employees. This diverse economic landscape allows Charlotte to grow beyond traditional financial services institutions while utilizing the skills of the regions highly skilled workforce.

 

 

WIMS Partners

The WIMS team has a robust and expanding presence in Charlotte utilizing the skills of partners. As we continue to grow, we are always looking for new partners and if you believe you can grow with us, we want to hear from you to see if opportunities exist. With the continued growth of WIMS it is exciting to see the city and region around us changing and growing.

 

Concluding thoughts

Charlotte has established itself as a major economic powerhouse in the Southeast that is seeing increased investment and interest on a regional, national, and international scene. As companies continue their planning for 2020 and beyond, many in the Charlotte region continue to grow towards an even brighter future. The institutions in the city through public private partnerships are investing in the city’s institutions to continue to encourage investment and relocations to Charlotte. By focusing on sustaining growth and creating a better region for the future, Charlotte is positioning itself for long term success moving up the ranking of best places to live as the quality of life in greater Charlotte region continues to improve.

WIMS BREWERIES & WINERIES

3 Marketing Tips for Breweries, Wineries, Cideries, & Distilleries

The brewery and winery industries have been fortunate to have experienced a major boom in public interest along with media attention over the past few years. Just opening a new location has been a major event that has typically generated a lot of buzz and received coverage by every Business Journal and local social media influencer alike. That’s not to say that marketing breweries and wineries has been easy of course, far from it.

Once the grand opening has passed, and the novelty subsides, the business must continue to attract a loyal and recurring customer base, in addition to the one-off tourists and large groups as well. While all businesses have their tried-and-true marketing methods that work, we wanted to offer up some that may appear obvious, but they truly work. And when done effectively in conjunction with a robust marketing and sales strategy, they’ll keep your brewery or winery full of customers for a long time to come.

Tastings and tours are a “must” for any brewery, winery, cidery, or distillery. However, even if you diligently open your brewery daily for happy hour, there’s much more you can do to raise product awareness. In order to broadcast your brand’s name, it helps to bridge the gap between physical and digital. While locals and tourists might stop in for some beer, wine, or cider, incorporating digital marketing into your outreach campaign will multiply your success. These digital marketing strategies help breweries and wineries attract interest and show off their new craft beer and wine releases, as well as just consistently get people through the door.

 

Blog Posts

Creating a new beer, wine, or cider is still big news. Your fans (and prospects) want to hear about it! However, people also want to know what they’re getting into before purchasing beer from a brewery. For many, that means doing some research beforehand. Introducing a new beer, wine, or cider through blogging is a fun, creative, and informal way to get word out of your newest product. Along with sharing information about the new release and the story behind your winery or brewery online, you can link to your social media pages as well. With these additional steps, you’ll effectively reach your social media followers and those who have signed up for email alerts or announcements (not to mention jack up your SEO rankings). This makes it easier for followers to share the news about your brewery or distillery on their social networks too.

 

Email Campaigns

While it often takes a back seat to social media, email marketing is still a significant part of a successful marketing strategy. Surprisingly, many breweries, wineries, and cideries use social media exclusively as their digital marketing strategy. Considering that 3.2 billion people use social media worldwide, tapping into a social network is a good start. Yet, email is even more effective in reaching a target brewery or winery audience than Facebook or the others. Studies show that 900 out of 1,000 people see a company’s message via email compared to just 20 out of 1,000 people on Facebook. Ultimately, it’s worth your time and effort to create a message that 90% of users will see. Email also has the power and convenience of automation. With social media, on the other hand, you’ll need to personally post a message every day or at least several times each week (which you should be doing ALSO).

 

Social Media Ads

Even though email campaigns are the fastest way to reach a broad audience, don’t underestimate the power of social media for your brewery or winery. About 67% of the US population uses Facebook, which translates to many potential views. Facebook advertising is simple and easy for breweries and wineries to use, and you can even try A/B testing to see which campaigns and strategies are most effective.

 

From tried-and-true email to web content and social media, there are many creative and effective avenues that breweries, wineries, distilleries, or a cideries, can use to increase brand awareness and spread news of a new wine, cider, or beer. If you’re interested in discussing how you can build upon your existing marketing and sales strategy reach out to us at WIMS Consulting and we’d be happy to help!

Starting a Company: When Do You Quit Your Day Job?

At a recent Charlotte Business Group event I moderated a panel on entrepreneurship. We hit various topics that provided the audience with a ton of value, so I wanted to share some of the key takeaways from the discussion with you. The event featured a great group of local entrepreneurs that covered a wide range of topics about starting, and running, a company.

Our panelists included:

To begin, as far as the “when do you quit your day job” question, there wasn’t a specific answer that fit everyone, as it’s a deeply personal situation. It truly varies for every individual. And in some cases, the answer is never. So, as you can imagine, most of the conversation surrounded providing details about what worked for each of the panelists, as well as them offering various ideas with respect to the way they thought about (act acted on) that at the time.

That being said, below are some of the key takeaways from the evening. There was a lot to unpack and share so I may come back and edit/add more in the coming days.

Ideas for businesses come from a variety of places. In some cases, you can innovate, break, and then reinvent the wheel. In others you can make small tweaks to existing business models that work elsewhere. Or you can find a specific niche and build from there. Business opportunities arise from a multitude of potential catalysts. One great takeaway that stuck with me was to use Bill’s “if you spend 30 minutes researching a problem and aren’t sold something (i.e. served ads) within that time frame you just might have a business idea.”

Just Start. You need to have a little bit of risk involved; you can never get rid of it completely so don’t let that keep you from starting. You don’t need to have absolutely everything figured out. The important thing is to take action consistently. Bill had another great gem; he created a list of 100 things/task and did 1 a day. By sticking to that he started his company in 100 days.

You don’t always NEED to quit your day job. It’s ok to keep your day job long term, keep it for a while as you get traction in the business, or “jump off the cliff and build the plane on the way down.” Everyone has a different risk tolerance and level of resources available to them. Others like Chris just like and prefer continuing to keep their job as they grow their businesses and don’t feel the need to quit.

Know your target market. Learn about what they value, the problems they need solved, and what needs they need met. These are the fundamental elements of launching a business. Market fit is crucial to identify the initial opportunity. Scalability comes later.

Create systems to lean on. As you build your business you want to create systems, procedures, automations, etc. to make sure the business can (eventually) run without you. You don’t need the latest and greatest technology for this, just implement processes that work to help you stay on top of managing everything as things can get overwhelming quickly.

Delegate the things you’re not good at. Pretty much everyone mentioned getting a good bookkeeper/accountant to manage the finances (as that wasn’t necessarily any of their strengths). That’s just an example to reiterate that in order to grow your business you need help and need to be able to delegate the tasks that aren’t suited to your strengths. This may take time as resources are limited, you may need to wear many hats in the beginning, but make this a priority as soon as you can.

There are a variety of ways to fund your business depending on your goals. This is yet another personal preference. Some people bootstrap, building with sales and revenue as they go. That was Elechia’s preferred approach as she met with doctor after doctor, potential patient after patient and growing along the way. Others raise money from investors to continue growing and scaling. You can also leverage debt with SBA loans, etc. There is plenty of research out there about ways to fund and grow your business.

Know what your long-term goals are. While you don’t need to do this first, eventually you should try to have an exit strategy in mind (or the lack there of) as you initially build your business. Whether you plan to eventually sell it, build a business you want to work at for the long haul, or simply want a side-hustle, they’re all fine as long as you’re transparent and honest with yourself and your partners.

All that being said, it’s ok to just have a short-term side hustle that only lasts a year or two and provides some additional income along the way. There doesn’t have to be a long-term vision if that’s your primary objective. As was mentioned several times, each situation and individual is different.

There are many other things to consider when starting and running a business. This was just a small snapshot of a great evening filled with plenty of additional takeaways. What are some of the things you’d add to the list?

The Charlotte Business Group has a lot more educational events like this planned where we share knowledge and experiences from local professionals. We aim to continue nurturing the business and entrepreneurial spirit and providing opportunities for the community to do so. Make sure to keep an eye our for the upcoming schedule!

navigating networking

Navigating Networking

Recently at the Charlotte Regional Business Alliance’s 2nd Annual YP Leadership Convergence: Navigating the Career Jungle Gym (#YPLeaderCon) I moderated a panel about networking. This break out session was one among many others, along with some incredible keynote speeches and a great day full of, well networking.

The panelists I interviewed were:

Since we received such great feedback from our session, I wanted to share a few of the key points with you to highlight some of the primary takeaways.

Be authentic and a real person. People can spot a fake pretty easily and know when they’re just being sold. Begin a conversation with cultivating a real connection by being transparent.

Get to know people for who they are, not just their job. Yes, it’s common that the first thing people often ask in a networking setting is, “What do you do?” But you’re allowed, and encouraged, to take a different approach.

The elevator pitch: Yes, you should have one, but know when to use it. When to use the elevator pitch often comes much later in a conversation, and typically when it’s prompted by the other person. You should be able to comfortably speak about who you are and what you do naturally of course, but generally you can keep the elevator pitch in your back pocket.

Add value to others and give back. Every interaction doesn’t always lead to a sale or referral right off the bat. Rather, those often take time (roughly 5-7 touch points on average). If you focus on adding value to others first and going out of your way to help them it’s more likely that will be reciprocated later. That’s not a guarantee that it will. But trust us, just try it and see how well it works out for you.

Be strategic about where you spend your time. We all have a limited amount of time in the day. Be thoughtful and which events you plan to attend in order to get the most value for your precious time. Further, when you do commit to attending an event make sure to bring your best self and be present.

Leverage technology, (i.e. your phone, Outlook, LinkedIn, a CRM system, etc.). It’s pretty much impossible to remember every single person you meet, who you’ve made plans with, or where you met them, among the infinite amount of information we consume each day. Create a system and make sure to use it. If it’s in real time the better. Add their contact info into your phone and send the calendar invite right then and there (when appropriate) to maximize efficiency.

Follow Up! This is by far the most important tip yet so many people fail to do it. As they say, “the fortune is in the follow up”. Try to do so in as timely a fashion as possible to ensure you continue cultivating the relationship.

There are plenty of other networking guidelines to adhere to, what are some of yours?

 

For additional context on the YP Leader Con conference’s theme this year the description was: “The career path for a young professional often looks more like a jungle gym than a corporate ladder. During a full day of learning and exploration, you’ll gain insight from a diverse array of speakers with varied career and leadership paths.” It was a dynamic day packed with incredible content. If you live in, or near Charlotte make sure to sign up for next year’s conference!

2019 YP LeaderCon

 

On August 2, 2019 I had the pleasure of attending the second annual YP LeaderCon held by the Charlotte Regional Business Alliance. The event was at the beautiful UNCC City Center and brought together emerging leaders from around the Charlotte region. By attending this event I was given an opportunity to learn and grow, hearing from speakers and other professionals in their 20s and 30s while validating the steps I am taking in beginning my professional career and helping to grow my personal brand.

 

The sessions I attended included a range of topics including networking, financial planning, the power of professional organizations, and the importance of mentorship in personal and professional situations. Across these sessions a common theme continually arose which was the power of taking ownership of your actions and directing the course of your life.

 

Beginning a career is certainly challenging requiring an individual to balance paying off debt including student loans, becoming acclimated with the culture of your new job, navigating the job market, and deciding which professional organizations to join and prioritize which events to attend. Sometimes the most important thing to do during the initial years of your career is to establish the skills that will drive your entire career while also understanding what attributes you value. We can become so accustomed to saying yes that saying no to things that do not provide value to our lives should be where we focus our main energy.  Having an understanding of the things we truly value will help prioritize decision making and reduce time spent on unnecessary actions.

 

During the event, a topic that was highlighted across sessions is the importance of seeking help from others.  The session led by Lisa Medley explored the value and importance of seeking out resources through mentorship, sponsorship and coaching. Many people understand the importance of mentorship from the professional sense yet the aspirational, personal, and family should be used to create buckets of different mentors to become a better person across all aspects of your life. This is an area I will look to improve on by seeking additional mentors and using the people around me as resources. By gaining skills and relationships from mentors I will be able to learn from them while also providing them new skills as I continue to form strong relationships through mentorships and as I progress in my career further mentoring others with the information I learn.

 

I value the time and the opportunities I had during the YP LeaderCon and the importance the Charlotte Regional Alliance places on growing young talent in the entire metropolitan region. Seeing professionals beginning their careers I could see the dynamics of the modern workforce as I gathered with young professionals who worked for startups, Fortune 500 companies, and regional firms with a strong presence in Charlotte. One of the top reasons I am proud to call the Charlotte area home is the commitment to fostering business relationships and improve the entire community. The hints of Southern charm that are spread across the shining city of Charlotte shows the power of the New South. The sessions were filled with young people from across the country who have moved to Charlotte because of its robust job market and abundance of recreational activities. This trend should continue as more people and companies are attracted to the region and top talent is retained to ensure sustainable growth across the entire Charlotte region into the future.

Student Athlete tackles MBA Program by Evan Shirreffs

Beginning A New Challenge

It was the spring of my final year at the University of Miami. With graduation looming as a bittersweet moment only a few months away, I was left with two options: start my career in the real world or pursue an MBA with my last two years of eligibility in football. While both choices fostered great upsides, I chose to pursue my MBA as it became apparent that football was too large a part of my life to let go of. Thus, I began my search for the ideal university to meet my needs.

I struck gold when I came across the campus of UNC Charlotte, a school that I knew little about despite being only three hours from home back in Georgia. A quick drive up I-85 told me all that I needed to know; I had found my new home in this not too big, not too small city.

Situated in the Queen City, UNC Charlotte and its subsequent location proved to have everything I was looking for. An up and coming football team with all of the potential to become a nationally-known program, a flexible MBA program that paired well with the demanding hours of football, and a lively Uptown area filled with endless possibilities for young professionals looking to succeed in business.

 

Starting Anew

After committing to Charlotte, questions began to build surrounding my upcoming experience as an MBA student. What would it be like to start all over again in a new city? Would the classes be as taxing as undergrad? What would my classmates be like? As the questions swirled, so did my own answers in the form of expectations. To ease my tensions, I told myself it was just some more school; it would be the same as high school and undergrad. Although I was somewhat right, most of my expectations were far from reality.

As time passed in the MBA program, I realized how it differed from undergrad studies. Classes actually encompassed learning and growing instead of memorization and repetition. I began to soak up information from not just my professors, but other students in my classes. All of my classes were filled with people older than me by 5, 10, and sometimes 20 years. As intimidating as this seemed at first, it could not have been any better for my development.

Despite my lack of traditional professional experience, I was lucky enough to hear the real-life experience of all of my classmates who already had years of experience in various fields: engineering, entrepreneurship, music, healthcare, you name it. Everyone seemed to have a unique story and everyone seemed to think differently. Mixers, guest speaker, and other MBA events soon became regular parts of my schedule to meet people and build friendships.

 

Becoming Situated

Comfort came in accepting the different perspectives of my peers. They enjoyed my young optimism; I enjoyed their experienced pessimism. I was often able to learn what not to do without having to experience some of the rock-bottom stories shared by my peers.

Do not get me wrong, moving to a new place and essentially starting over is one of the hardest things to go through in life, but luckily, I have been able to realize the magnitude of the impact this move has had on my future. As I thought the new school and city could not get any better, an unexpected cherry was placed on top of an already promising experience.

 

Seeing the World

Throughout undergrad, I had dreamed of studying abroad, but with football occupying my time and energy, this merely remained a dream. Charlotte turned this into a reality when I got a random email about a trip to Europe during winter break. It was a two-week seminar course in Lyon, France during the only time of the year that I had off from football. It truly put into perspective the great opportunity I had seized in packing up from a promising future in Miami to move to an up and coming program at Charlotte. The Queen City has proved to have everything I was searching for in a school, football team, social life, business opportunity, and unexpected fruition of my dreams.

Summer Reset

Where has the year gone!!!??? Is this a thought that is going through your mind too? The calendar has turned to June and the temperature has increased. The summer travel season kicked off Memorial Day and will last through Labor Day with millions of Americans taking trips from National Parks to beaches. In addition to the much-needed break and the refresher a summer vacation offers the opportunity to revisit goals from earlier in the year, make new goals, and improve the world around you.

 

The best way to hold yourself accountable to goals is to set ones that push you towards success while having realistic time frames. Instead of making a series of goals in January for the entire year plan out different times in the year for goal setting and make more realistic goals. Break down goals by season and plan goals for the winter, spring, summer, and fall. Now that the summer is here take some time to take steps back and revisit what priorities you have. During this season of travel and relaxation goals and improved decision-making go hand in hand.

 

Everyone has different ways of formulating goals and inevitably you are the best person at determining if you can reach your goals. By understanding how some of your past goals have gone future goal making may be easier to make. I know that for me I need to be in the right mindset to begin making goals and often set time aside to clean and organize things to push myself into setting and achieving my goals. The beautiful thing about people is that everyone is different, and no two people will take the same path and establish the same series of goals. Instead of following the conventional New Years Resolution, find a system that works for you to create goals so that you are working with a strong framework to ensure that the path you set out on is built with a good foundation.

 

As the warm months of June, July, and August take hold I will offer a few suggestions on how you can get into a mindset to help yourself make the most effective goals on both the personal and professional level. Take time to unplug and walk away from technology to revisit where you stand in your life and what changes need to be done. The noise of the internet, particularly social media, can drive decisions to be based on short term outcomes and not with a focus on long-term sustainability. Take a weekend or a week to go and experience the world outside of the internet sphere and use this experience to think about and prioritize what is important in your own life.

 

Whatever goals you set aside take the time to identify someone who can help you along the process. I am a strong believer in collaboration and the power it can add. Seeking assistance when needed shows the ability to take a step in the right direction while working through processes with someone else and gain their opinion. Listening to others is important and can be difficult, more so for some people.  Listening to others and taking the time to gather information and talk things out with others before making critical decisions can be crucial. Being in the right mindset and talking with others can spur new ideas and open new perspectives.

 

Summer serves as an opportunity to visit new places, grilling with friends, and taking family vacations which provide lifelong memories but also can cause stress levels to increase through planning and coordinating group activities. These projects and endeavors should be undertaken in a meaningful manner where they serve the goal of making everyone’s experience more enjoyable. Take the time to make reflections on what occurred and use these experiences to strengthen your goal making process.

 

The summer is not a break but should serve as a reset period. Our world is constantly going at full pace yet many of the most important things that will happen in our lives are the simple things that we might miss if we do not take the time to enjoy them. Take the time moving forward to thank those around you in service industry positions, write meaningful handwritten letters to loved ones, and partake in community events to improve the place where you live. These rewarding tasks will reap many rewards and can improve your outlook on life and push you to make better decision while also becoming more present in your life. We only get one life to live so let’s take steps to make it the best life we can for ourselves and those around us. Start with the simple things making an effort to improve your life and in the process making the world around all of us a better and more civil place because it is needed more than ever in our current time.

2019 World Cup

2019 FIFA World Cup

From June 7th through July 7th the FIFA Women’s World Cup will be held across nine French cities to be crowned as the best team in the world. This serves as one of the major sporting events of the year and will draw major media attention from around the world. The start of the World Cup is less than two weeks away and the events of the games will be the culmination of years of hard work and dedication by players, coaches, and event organizers.

Major sporting events like this serve as an insight into the complexities of organizing major events on the world stage with world class athletes and major global media attention. Project management from coaching and players making complex decisions in the middle of a game to the years of planning from local and national politicians, business owners, and stadium operators. From the soccer pitch to the logistics and planning all aspects of the Word Cup must be planned out using project management frameworks from executing to reflecting on how plays and designs play out.

 

The Game

The course of a sporting event provides many opportunities to take on leadership roles under pressure and uncertainty. This includes the opportunity for players who have smaller roles to make major plays to shape the outcome of the game. A good team member will understand that their individual decisions to the collective decisions made by the team will position itself in a better overall position even if certain players must limit their role on the team to improve the cohesiveness of the team.

The glory of scoring the winning goal can only occur behind the decisions made by players on the field under the instruction of coaches, dietitians, and a complex training regimen. The ability to get a team into championship shape occurs over years and is not an overnight process. This is a lesson which everyone can learn when working on projects. To succeed putting in the time is necessary. Every team needs a strong support system who can provide tips and help along the process from inception to completion. The stars of the American soccer team have been training and finalizing their preparations for the World Cup, in a similar way to how officials from FIFA and across France are in the final stages of preparing venues for the World Cup.

 

Setting the Stage

The players, media, coaches, and fans who will be descending on France will be staying at accommodations and attending games across the country in stadiums from Paris to Nice. The work that goes into preparing for a World Cup goes far beyond the soccer field and includes upgrades to stadiums and constructing new amenities for those visiting France. When the World Cup commences remember it is a marvel in project management from the perspective of the players, the decisions they have made leading up to and during the games, along with the organizers of the event, the decisions they have made in the past and the decisions they make through the Word Cup.

Pineapple Consulting

WIMS Client Spotlight: Pineapple Consulting

Pineapple Consulting Firm was created with only one goal: to help small businesses succeed. It helps how synergistic that is with WIMS Consulting, as not only is there a client relationship, but it really fits our model of creating partnerships too.

While Pineapple is eager to help however they can, they have a particular specialization centered around analytics and efficiency. Specifically, they are wizards when it comes to Excel, spreadsheets, lead generation, and project management (something we’re really interested in helping businesses with right now at WIMS Consulting too).

Their service offerings include:

  • Data Analytics
    • Inform decisions and strategies for the best results.
    • Data gathering, manipulation, and visualization with expertise in Excel.
  • Financial Analysis
    • Cost benefit analysis, Financial modelling and projections all in customizable Excel tools.
  • Project Management
    • Lead a project from idea development all the way to post-execution monitoring.
  • Lead Generation/Data Scraping
    • Extract leads and data from online and present it in easily manageable files.

They work with a wide variety of industries, but have a niche surrounding professional service firms. Pineapple’s founder has an extensive background in the financial services and wealth management industry. However they also work with startups of all sizes, accounting, banking, insurance, real estate, non-profits, and health care among others.

The company is based in Charlotte, NC but of course is able to work with clients from throughout the country.

Click here to check out their website and let them know that I sent you!