Tag Archives: Consulting

CRM Revisited (Again): It Should be Your #1 2018 Priority

I’ve been harping on the importance of CRM programs for about a decade now (here’s the last time), yet it still hasn’t caught on the way it should. This is the year that changes. Like with most technology, competition, economies of scale, and innovation have driven costs down significantly. Not only are they cheaper, but the functionality and value has simultaneously increased dramatically. Now, you can even get basic versions of a CRM program for free. It’s why acquiring and implementing a CRM program is my #1 recommendation for every business, regardless of industry or target market, if you’re looking to increase revenue.

Whether you work for a large and complex company, or if you’re an independent freelancer, or if you’re a sales mercenary who is compensated by getting to “eat what you kill,” there is a CRM program out there for you. Regardless of your budget (or lack thereof), you can customize the level of sophistication of your CRM program, as they all have various subscription levels. Further, there was recently an absolutely game changing announcement from one of my CRM platform preferences (and the one I personally use for my business).

Zoho One – An Operating System for Business

“Zoho One is a broad and cohesive set of applications that work collectively to run an entire business on the cloud. It includes more than 35 web applications and an equal number of mobile apps—under a single sign-on, with centralized administration and provisioning—making it a true operating system for any business. While each application punches above its weight against the competition, collectively they deliver a knockout punch.

With Zoho One, we’ve put together all the applications a company needs to acquire and serve its customers (marketing, sales, and support apps); run its operations (finance, recruiting, and HR apps); and provide all the tools for its employees to work collaboratively and get their work done (office suite, mail, personal productivity, and collaboration apps). Almost any company has these same needs. With Creator, our drag-and-drop app builder, customers can even build custom apps for unique business needs—like logistics scheduling—and put them under the same umbrella that forms the single operating system for their business.

Zoho One is available at $30 a month—or just about a dollar a day, per employee. ($35 if you pay on a month-to-month basis).”

While WIMS, Inc. is platform agnostic (we work with all of them, including Salesforce, HubSpot, Microsoft Dynamics, and Insightly among others) it’s getting more difficult not to refer my clients and prospects straight to Zoho right now. There are of course exceptions, but they’ve built something special, particularly for entrepreneurs and small businesses.

Now, back to the more general CRM theme.

They all integrate with your email provider of choice, along with most social media channels, so tracking communications is easy (and automated). There are an incredible number of third-party add-ons you can incorporate depending on how robust your operations processes are to add additional functionality too.

Most importantly however, is that the ROI (return on investment) will more than make up for the expense.

CRMs help you automate your sales process. The more automated your sales cycle and follow up efforts can be, the greater volume of deals your business will be able to close. Further, the more accurate data you have about your sales cycle, the more deeply you can analyze it to gain insight that will not only help increase revenue, but ultimately help you improve:

  • Close rates,
  • Customer service and retention,
  • Length of sales cycle, and
  • Forecasting efforts and projections.

While implementing a CRM program can be a significant commitment initially, if you do it right, the benefit to your business is invaluable. With just over two months left in 2017, now is the perfect time to start planning and conduct your due diligence to start 2018 with yet another New Year’s resolution.

We’re here to help if you need it!

It’s Q4: Finish Like a Savage & Prepare for 2018 Domination!

There’s something about Q4 that is always exhilarating to me. Knowing that “the game” is coming to an end, each and every play is more significant, there’s less margin for error. Perform well during this time and you can make up for a lot of previous mistakes and setbacks along the way. Let up or fumble the ball, and you can destroy all the momentum you made thus far. No pressure, right?

All of this is going on while simultaneously a new game is going to begin soon thereafter. Endings are always thrilling, but so are new beginnings after all.

Despite the hectic grind I’ve been on lately, I made sure to take a little time to write up a quick “Q4 Manifesto” which is mostly for myself, but then I decided to add a few extra tips for others too, primarily applicable to your business or professional life.

  • Don’t wait for January 1st to start your New Year’s Resolutions, now’s as good a time as any. It’s a misguided practice that usually doesn’t end well anyway. You don’t need an arbitrary start date to work on self-improvement, that should be a daily practice as it is.
  • Get AGGRESSIVE – Close out ALL of those pending dream deals that have been lingering. Do much more outreach and lead generation. Don’t dwell on whether you’re annoying people or assume that they already have an expert helping them that does what you do.
  • Debrief/Reflect on the past year. What worked, what didn’t, what do you need to improve upon? Lay it all out objectively and identify opportunities to get better.
  • Strategize for 2018 now. Spend an appropriate amount of time writing out goals, sketching out project plans, be thoughtful and deliberate. But once that’s completed, start working on implementing that strategy ASAP.
  • Don’t eat and drink everything in sight just because it’s the holidays. Maintain (or in some cases start) your workout routine consistently and only indulge occasionally.
  • Enjoy time with my family and friends and BE PRESENT. Don’t spend that precious time distracted with your head in the clouds and worrying about things that are out of your control.

A few specifically for you:

  • Get and implement a CRM already! Seriously, how many times do I have to say it? If you need to spend some time asking a few questions on how to get started, reach out to me, that part is, and always will be, on the house.
  • Start a blog, a podcast, video/webinar series, whatever. Leverage content marketing to develop and enhance your brand and get your business’ name out there.
  • Finally start that business you’ve been day dreaming about for years now.
  • Or at least start working on that side hustle you’ve been planning.
  • Identify an organization you’re interested in and get involved in the community. This could be philanthropic or civic, doesn’t matter as much as simply taking action and giving back.

I’m sure there are plenty others I’m forgetting. And I will likely revisit this some more over the next few months to continue tweaking it.

What are some of your Q4 goals? What about your 2018 goals? How can I help you achieve them? Please let me know, would love to hear from you!

WIMS Client Spotlight: Custom Consortium

Custom Consortium is an e-commerce, and soon brick-and-mortar retail company as well, operating out of New York and Los Angeles. The company curates the world’s finest bespoke and customizable fashion brands so that individuals can discover and design them to create their own style. Their tagline is “Empower Your Individuality Through Our World of Customization.”

It works like this. You can discover products in their growing collection of brands. Next you design your favorite fashion items to express your individual tastes and needs. Then your products are custom-made and shipped to your door.

Their current brands include:

  • Saintly – Fully customizable, highly functional, and gorgeous leather weekenders and fine goods handmade in the heart of New York City.
  • Impish Lee – A sister-owned, NY-made lingerie brand that enables women to design their own intimate and lounge apparel online.
  • Awl & Sundry – Handcrafted custom shoes.
  • Black Lapel Custom Clothiers – Flawlessly fitting suits, shirts and blazers crafted individually to perfection.
  • Martenero – Customized mechanical watches.

They’ve recently partnered with Share a Sale to launch one of the highest commission affiliate programs in the fashion space. Plus, they also created an innovative twist via their Custom Style Ambassador program which allows you to create design collaborations with their customizable brands to generate a long-term revenue stream from them. They are looking to partner with influencers to help spread the word.

Take a look at the site and let us know what you think, we’d appreciate the feedback! If you see something you like, use promo code “DesignMyOwnStyle” to take 10% off your first order.

The Potential ROI of Social Media

By now I shouldn’t have to articulate the value or justify the need for a social media strategy for your business. There are literally thousands of articles, white papers, and studies that have been written and distributed highlighting facts, figures, and metrics galore. Rather, I wanted to share a couple recent social media success stories and provide some tangible action steps for you to implement because that’s what this blog is for. As I’ve mentioned publicly, the new mantra is: Add Value.

LinkedIn Is Still King (depending on your target market)

I get referrals on LinkedIn all day long, but then again, I’m fairly active and present on the network. It’s my obvious preference with regard to the long game of business development. Every time I meet a new person at a networking event, or get introduced to a prospect or potential COI (center of influence/referral source) via email my first follow up step is to connect with them here. It just works and compounds.

Another tip: if someone asks you to introduce them to someone you’re connected to: do it. What do you have to lose? Sure, there are exceptions to this, but if you’re not comfortable with that then why are you connected to them in the first place? Even if I don’t know them all that well, I just disclose that fact in the intro and let that person make the call to follow up or not. This simple act often leads them to reciprocate when needed, and is a good reason to reach out to the other person too. Try this: “Hey I know it’s been a while, but so and so reached out to me and asked if I’d make an introduction, figured was a great reason for me to follow up with you too.” The answer is always no if you never ask.

However, you can’t neglect the others such as Facebook, Instagram, and Twitter

Sometimes you spend days and weeks shouting into an empty vacuum of time and space. The social media vortex swallows your content and garners little more than a like or two, and maybe a share or a re-tweet. You have great content but no one is really seeing it, so you get discouraged and post less frequently or stop altogether. BAD MOVE.

Now these results aren’t typical, but in addition to managing my company’s social media accounts along with a few clients, I also do it for some of my joint ventures. Recently, a life-altering event occurred when we received an inbound lead worth well into the high six/low seven figures. And this deal came in from a single TWITTER post. No joke, you read that right. Even if I never get another lead from Twitter again, that one tweet will pay for a life time of tweeting. The point is keep sharing, and sharing, and sharing.

Ask and Ye Shall Receive

Make sure to be very specific about what you’re looking for. When asking for a general referral, it’s often answered with crickets. It’s not that people don’t WANT to help, rather they just don’t know exactly how, or even what you have to offer. If they have to think too hard about it, you’ve lost them. Therefore, its best to keep things simple and specific.

For example, I recently posted that I was looking for a referral to accounting firms with annual revenue over $5 million. I have an abundance of experience in that space and currently have a gap in my client portfolio. Literally within 3(!) minutes of posting it on Facebook I was introduced to a dream prospect that would be a perfect fit for my business. And 10 minutes after that I was introduced to another one equally as good.

Action Keeps You Top of Mind

Even if you do nothing but share existing content from sources such as Entrepreneur Magazine, Inc. Magazine, and others that regularly post timely business-oriented content online you could still see ROI. Take it a step further and curate it with a nugget of commentary and context and over time that’s enough to garner goodwill and establish yourself as a thought leader and resource. This really adds up and pays dividends over the long-haul. People in your network will appreciate your contribution to enhancing their education along the journey.

As always, if there’s anything I can ever do to assist you along your social media journey, please don’t hesitate to reach out! And don’t forget to check out the WIMS Blast Off Bundle: 10Kto10X if you haven’t yet.

WIMS Client Spotlight: GNEISS (Global Network Encryption Investment Security Service) Ethereum Blockchain

GNEISS App Takes Development to Next Level; Launches Alpha to Users
New, Charlotte-based player in blockchain brings new value to crypto-tokens, smart contracts & economy.

Global Network Encryption Investment Security Service (GNEISS) officially launched the Alpha version of their much-anticipated App to the public.

GNEISS is the newest player in the blockchain platform space, crafting and adding unprecedented value and security for users. With its exchange platform, GNEISS users can create, transact, and destroy any crypto-asset or smart contract in a personal “E-Vault” utilizing the Ethereum blockchain. The GNEISS app is built to replace traditional dependency upon third-party market vendors (such as banks) for transactions and to provide a unique capacity for users to easily create crypto-assets of their choosing to trade in a digital marketplace via smart contracts.

Each GNEISS user who registers for the app via the website will have secure access to a private E-Vault. Although this is required by law to uphold any smart contracts made, the GNEISS app development team has gone to great measures to provide an added security measure.

Starting today, users will have the ability to create, send, and trade their own crypto-asset with the built in smart contracts of Privacy, Mint/Burn, Transaction and Interest Tax. Users will be able to trade a number of fiat currencies including: the U.S. Dollar (USDT), the Euro (EURT), Chinese Yuan (CNYT), Great Britain Pound (GBPT), Canadian Dollar (CADT), and the Australian Dollar (AUDT).

“This launch gives people the ability to create their own crypto-tokens and smart contracts,” Founder Michael Morton stated. “We have had six fiat currency pairs tethered for weeks which means users can start trading the world’s most-traded forex pairs on the GNEISS platform.”

This Alpha version is just the beginning.  Secured, smart contracts, including (but not limited to) derivatives, insurance and loans are in the process of completion as are DAOs. As well, a decentralized mobile app is set for completion by the end of 2017. It is reported that a Beta version will be available by the end of Q3 2017. The full launch of the platform will happen in early 2018.  All appropriate paperwork has been filed to list GNEISS on Poloniex; the company anticipates listing on that exchange in the next several weeks.

Morton is adamant that GNEISS has the power to transform investing in what he calls a ‘trustless economy’. “GNEISS will revolutionize financial transactions between people as much as the internet changed the transmission of data,” he says. “It will bring into existence an open, free, and accessible market powered by blockchain technology which will put the power of Wall Street into people’s hands – where it should be.”

ABOUT GNEISS
Unlock the power of the blockchain, and take control of your financial freedom. GNEISS is the first peer-to-peer blockchain platform that allows the creation of any financial contract middleman-free by leveraging the power of blockchain technology. GNEISS can do everything financial marketplaces can do – only better, cheaper, faster, peer-to-peer, and more efficiently. Welcome to the GNEISS Revolution. For more information, please visit GNEISS.io.

10Kto10X The WIMS Blast Off Bundle

10Kto10X: The WIMS Blast Off Bundle

Whether you’re launching a completely new business, legitimizing a side hustle, or going back to the drawing board with an existing entrepreneurial endeavor, The WIMS Blast Off Bundle is the perfect solution to help you get started and hit the ground sprinting. Whether you’re a first-time entrepreneur or of the serial variety you know that getting your brand and marketing on point is crucial. So, while you focus on building your business and doing what you do best, leave that part to us.

The WIMS Blast Off Bundle includes the following:

  • Website (Created w/ Wix)
    • 5 pages: landing page, contact, about, product/service, bonus (client’s choice).
    • Mobile Friendly.
    • Standard SEO optimized.
  • Video
    • Corporate landing page video (up to 3 minutes).
    • Half day, onsite shoot.
    • Up to 4 interviews with partners, employees, clients, and/or testimonials.
    • Includes music/GFX, B-roll, editing, and post production.
    • Condensed version for social media (30 seconds).
  • Social Media Activation
  • Content
    • Press Release.
    • Launch blog post.
  • Creative
    • Logo
    • Branding Kit.
    • Stationary (Business Card, Letterhead, etc.)
  • 4-hour one-on-one strategy session to get launched. Time allocated for feedback, editing, etc. as well.
  • $250 cash commission for referrals (upon completion of project).

*Restrictions

The following options are considered upgrades and not included in the 10Kto10X package. However, we would be thrilled to accommodate you for an additional fee on an ad-hoc basis.

  • Website – e-commerce functionality.
  • Video – access to Drone and 360 videos.
    • Travel across the country is possible and negotiable on a case by case basis.
    • The specific package will be discussed prior to launch, and additional options are available on an appropriate basis.

**10X does not imply a 100% guaranteed 10X return on revenue.

Visit https://www.wims-consulting.com/10kto10x if you’re interested in registering.

Go F Yourself!

Let me start off by apologizing for the super click-bait-y title, I just couldn’t help myself. Also, FOR those of you who were expecting an epic verbal-lashing style rant I’m sorry to disappoint you too, you’re more than welcome to keep it moving if so (but if you do then you can take the title literally…just kidding). Rather, this is yet another post about personal and professional development/self-improvement.

As The WIMS Guide’s scope suggests, these posts are meant to be about documenting the journey. Thus, I wanted to share some insights with you all as I’ve been experiencing a great period of growth and progress over the past few months after shifting my FOCUS towards a now sacred set of priorities. And you guessed it, they all start with the letter “F.”

These aren’t all going to be FOR everyone, so FEEL FREE to pick and choose the ones that are most applicable to you. Also, if I’ve left any out, whether they begin with “F” or not, please make sure to share them.

FAITH – It truly starts with this above all else FOR me. Praying, reading devotionals, and hearing the word of God regularly has helped me significantly, especially lately. The confidence and reassurance I get allows me to continue to take calculated risks without doubting myself. If you’re one of my atheist FRIENDS, I’m not trying to preach here, the term is relative and you can shift the meaning towards having FAITH in yourself if you prefer. Nonetheless it really sets the tone FOR everything else.

FAMILY & FRIENDS – #2 on my list because this is generally the purpose and reason why you and I hustle and grind our asses off. I don’t mind working 16-hour days (I’m a sicko and actually enjoy it) as much when I at least get to spend a couple hours having dinner and relaxing with my wife before returning to my desk FOR the late shift. Spending quality time with F&F is crucial, even if it’s just on the phone or Skype/FACETIME.

FINANCES – This is what keeps the merry-go-round (aka your business) spinning, so having a handle of your FINANCES is imperative to being a good professional, entrepreneur, and person in general. You don’t need to be rich or well-off FOR this to matter, in FACT it’s even more important to properly plan and budget if money is tight. FROM the business side, it’s all about FACTS, FIGURES, and FORECASTING, because “if you can’t measure it, you can’t improve it.” – Peter Drucker.

FITNESS & FOOD – Wow, what a tremendous difference incorporating FITNESS and a healthy diet into my daily routine has made on my life. I’m not talking about one-off gym sessions, but truly making a commitment to it at least 5 days a week. My energy, passion, and positive attitude lately has shot through the roof and has become borderline annoying to people that aren’t on the same level. I’m not going to dwell on this topic as you know already know the benefits, but I suggest not waiting until the new year, get on it today and get a head start.

FOLLOW UP & FOLLOW THROUGH – FOR those of you in sales (and let’s be honest every single person on earth is selling something whether they know it or not) this is by FAR the most important thing from a professional/business perspective. Now I’ve made incredible progress, but I still struggle with this and strive to improve every single FREAKING day. I get so caught up on the next thing I can tend to slip on closing out the last thing. And that’s even with a great CRM program to help me (btw – if you need to implement one hit me up).

FUN – You just have to take some time to recover and let loose occasionally as burning the candle from both ends will only end in burn out. Some of my personal FAVORITES to keep the theme going: FANTASY FOOTBALL, FILMS, FICTION, etc.

Now believe me, I’m FAR FROM perfect and still struggle with every one of these regularly, so its ok to slip up. The key is not to beat yourself up and let that disappointment or shame linger. Just keep getting back on the wagon and keep F-ing yourself until you get it right. When you see how FAR you’ve come, you’ll be happy you did.

(FULL disclosure: some of the puns and innuendo may have been intentional FOR the sake of FUN)…

Step into the Ring with the Trauma Fighter

Joe Swafford is not your traditional entrepreneur, if there even is such a thing. He still has, and loves, his full time career at Carolinas Healthcare System, where he is a Peer Support Specialist for the Mindy Ellen Levine Behavioral Health Center. He is also a full time hustler, squeezing every second he can out of each day to pursue his passion of helping others. His company, Trauma Fighter, has been growing like crazy lately, yet he still finds time to juggle it all. On top of all this there is his favorite role of them all: devoted father and family man. Where does he find the time to make it all work? Let’s find out.

Trauma Fighter has evolved quite a bit since I started it. One of the most important things I’ve learned is that whatever you start out thinking you’re going to do rarely is the case in reality. You plan for things to go a certain way and then they can change on you in an instant. Because of this I always try to keep an open mind and pursue opportunities as they come.

In the beginning I thought I was only going to do public speaking engagements. That’s how I started at least. Fortunately, they have all been very well received, and because of that so many other doors have opened up to me. Speaking is still a huge part of what I do of course, but now I also spend a great deal of my time teaching classes at AHEC and for private companies, as well as providing life coaching sessions to a select group of individual clients.

I’ve been very blessed in that the more of these things I do, the more opportunities keep presenting themselves. I’ve not only presented at large conferences at my company, but have now worked with large organizations like Big Brothers Big Sisters, and the Charlotte Mecklenburg School District among others.

The cool thing about the growth I’ve experienced so far is that it’s been done solely by word of mouth. I haven’t really done any advertising or marketing yet. Most of my clients have heard me speak, took one of my classes, or were referred to me by someone else that had. Currently I discuss topics like mental health, depression, and anti-bullying, however I am always thinking of new angles and approaches to reach my audience and help them any way I can.

One rule I live by is that I always reflect and think about how I can fit my dreams into my family? It’s never the other way around, I work around my family always. One way I make that work is that my ride home from work now doubles as a business meeting every single day. I have a very long commute, so my car has become my office.

There is certainly no set protocol yet to what I’m doing and I’m not following anyone’s rule-book but my own. I do what feels right and figure out the rest out as I go. Eventually I know that I’m going to have to implement more structured policies, but for now it has been working great. One specific example relates to my pricing structure, being flexible on this has allowed me to test and validate what my market rate is. I find that for some opportunities my price is way too high even when I think I’m quoting a lower rate than normal, while others think it’s low and a bargain for the value they get. I know I miss out on some things here and there but that’s part of the deal.

To continue growing the company I’ve been trying to learn as much as I can and I even started dabbling with things like social media. I tend to be long-winded so Twitter hasn’t been the best platform for me. Facebook on the other hand has been working really well, and the data it provides has been extremely helpful as I test what works. It’s very important for me to engage with my audience wherever they’re at. I recently purchased a GoPro and launched a weekly video series called Trauma Fighter Tuesday. It seems to be working really well as with each post I reach new people that I didn’t know, and not only are they befriending me, but they’re also reaching out to learn more about what I do and asking for help.

There are plenty of great speakers and teachers out there, so in order to differentiate myself I’ve really had to be open about my background and share stories that are often painful to relive. This is often the source of a lot of fear and anxiety for me, but I know that doing this is a big part of my purpose and calling. Knowing and accepting this has led me to launch one of my scariest projects yet that I’ve been putting off for years: writing a book. I started working with a ghost writer to assist me with it and we’re planning to launch it by the end of the year so stay tuned.

Being an entrepreneur has a lot of ups and downs, but when you’re truly living your purpose and feel passionately about what you’re doing it makes it all worth it. I know I have a lot to learn yet and have plenty of room to grow, but when you discover that you were able to impact even just one life it’s such a rewarding feeling that you have no choice but to push on and keep fighting.

Joe can be reached via his website, Facebook page, or by email at traumafighter65@yahoo.com.

WIMS: Where is Mike Simmons?!

To say that the 1st quarter plus of 2016 has been intense would be an understatement! WIMS Consulting has been in full-on hyper growth mode with lots of incredible new clients and projects currently underway and several others in the pipeline as well. While I’m extremely grateful and would never complain about that, one downside has been that The WIMS Guide has fallen off a bit.

Luckily, thanks to lessons learned from Tim Ferris and The 4-Hour Workweek this will no longer be the case due to a technique called “batching.” Essentially that means that I’ve been writing several posts simultaneously so that I can build up an inventory in advance to keep them going regularly. Between my personal posts and the stacked roster of diverse guest writers I’ve been recruiting there is going to be a lot of great content coming your way.

Now, back to my original question of “Where is Mike Simmons?!”

Over the past few months I’ve been extremely focused on growing the business. Landing new clients in my home base of Charlotte has been a significant priority, and so far this year has already been exceeding expectations as I’m now working with companies here varying from startups to multi-billion dollar entities and everything in between.

I’ve also been fortunate enough to be able to do quite a bit of traveling, my business trip to Miami last month was very successful as it remains a key component of my growth strategy. Maintaining my footprint there means a great deal to me and fortunately my existing relationships continue to bring new opportunities.

The California trip was primarily for vacation, however expanding the business there is another 2016 goal of mine and it looks very promising. In addition, as New York remains the holy grail of markets, I’m thrilled to have landed an amazing client there too, which I will elaborate on further when the time is right.

While some of the current projects remain confidential, I at least wanted to share some details about a few of them.

Nimbus – A payment processing platform based in Charlotte. It’s currently available online, via iOS mobile application (soon on Android as well), and it’s compatible with PC/Mac. You can process credit card payments on your phone by taking a picture so a swiper is no longer needed, it also processes ACH, Apple/Android Pay and other alternative methods as well. Rates start at 2.25% (best rates available) and will decrease automatically based on transaction volume. It also has an open API, allowing other applications and platforms to integrate it into their own systems to process payments. Pretty cool stuff and that’s just the beginning of what it can offer.

SalesFuel – This is a really interesting concept that I’m excited about collaborating on. I recently partnered with a South Florida based company called On the Ball/SalesFuel which is a business development firm that works with organizations’ sales team to get them meetings with the C-Level suite. We’re building a team that will span across the country and already beginning to work with some amazing companies.

Golf Squad – In a business world where sales and lead generation strategies are rapidly evolving, one approach continues to remain extremely effective: the game of golf. The Golf Squad Corporate Program was created to pursue the mission of formally blending the golf and business worlds together. Each program is led by a PGA professional and operations currently exist in over a dozen states and counting.

Ok, that’s enough of the shameless plugs for now but I wanted to provide some additional insight into what I’ve been up to, along with a snapshot of some of the companies I’ve been working with.

I will start wrapping up with a lesson I’m currently learning the hard way. Most of the talk about being an entrepreneur focuses on how difficult it is to get new clients and business. That is certainly true, but what seems to be discussed less often is the great challenge it is to service them and implement afterwards which is at least as equally important. To be frank the balancing act is a full on struggle and I’ve certainly been experiencing growing pains. Because of that I’ve been working on building the team, so any referrals in that regard would be greatly appreciated.

Lastly, as always I’d love to hear your thoughts, comments, insights, etc. so please feel free to reach out and let me know what you think!