Tag Archives: Market Trends

Accounting Industry Trends

 

The accounting industry is being disrupted by a range of technologies including machine learning, Artificial Intelligence, and the blockchain. The sources below highlight trends across marketing, human resources, and cybersecurity with implications across the accounting and financial services industry.

Major changes are coming to the workplace as technological disruptions alter where work is done, the speed of workflow, and the role of the employee within the mission of the firm. These new trends are shaping the core principles of work across all industries including how workplace meetings are run, how financial transactions are handled, and change the necessary skills sets a competitive workforce has. From webinars to speakers at industry conferences blockchain technology is a disruptive technology which continually is discussed.

The chart below, from Robert Half, highlights survey results from over 2,000 financial leaders on blockchain technology and how it will shape the financial services industry.

The results from this survey show how finance leaders have a range of thoughts on how cryptocurrencies and the blockchain will affect the overall industry. Only 13% of those surveyed believe that cryptocurrencies will not be common while 50% believed that cryptocurrencies will either be Somewhat Common or Very Common. Since most of these finance leaders believe that cryptocurrencies will have some impact on their business they are planning for a future where cryptocurrencies shape strategic decisions across the firm. Some ways that companies are addressing the growth of cryptocurrencies include training staff on cryptocurrencies, increase investment in specialized accounting including forensics accounting, and increased cross-departmental collaborations. These changes can be met through focusing on internal growth and development while also seeking outside partners to increase marketing, business development, and employees training.

The accounting industry is at an exciting place. The last decade has seen some of the most drastic changes improving the efficiency of the industry. Some technological advances include the growth of blockchain technology and machine learning. Industry leaders are making investments in training their workforce, increasing their marketing presence through digital campaigns and brand journalism. Through partnering with marketing firms and investing internally on training and retaining top talent, accounting firms can position their brand favorably in the industry while growing their service offerings.

Building Personal Growth and Development

The New Year is well underway and here in Charlotte the past week actually feels like winter. The warm Spring-like weather that started the year is a fleeting memory. The beginning of the year is a good time to think warm thoughts of a beach somewhere or the fact that spring is coming. It is also a good time to think about some goals and steps to make 2019 a more productive year.

I am sure many of you have seen your fair share of articles on life hacks and ways to increase productivity to make 2019 the best year of your life on social media, another blog, or an online publication. I think the best way to move through these articles is to focus on some smaller changes that can be made to improve your outlook on life, productivity, and health. I might suggest you check out “Your Future Self”, Fast Company’s series on improvements that can be made, some simple and others more time intensive to improve your life.

These articles are worth exploring since they include topics that are relevant to growth across professional and personal skills. For the entrepreneurial spirit, might I suggest reading “Your 12-month guide to building your side hustle this year” by Lindsay Tigar. Tigar uses this article to highlight some specific monthly calls to action over the next 12 months from building your side hustle. For example, January begins the year long journey with a period of Self-Assessment. The beginning of the year should serve as a time to outline and consider what exactly having a side hustle means for you and how it will affect your loved ones, taxes, and full-time job. Having a side hustle is hard work but by following some self-evaluation during the first three months of the year this will help build the foundation for a new side hustle or improve your existing strategy before heading into April and Q2 with an improved idea and the right attitude to succeed.

The final article, “How to redesign your days to give you back a few extra hours every week” by Elizabeth Grace Saunders outlines what steps to take to get more out of your time during 2019. While this sounds like a lofty concept, the steps to follow are quite simple. Saunders breaks down how to gain time into these categories quitting something, limiting something, pausing something, delegating something, adding something. I have chosen to limit my time on social media while filling that time with the addition of re-reading some of my favorite books to get a new perspective on them. I urge you to take a step back and see if there is an aspect of your life where you could add, delegate, limit, or pause tasks to make your overall week more rewarding and fulfilling.

As 2019 is already two weeks old which is hard to believe. In this New Year, taking a few minutes each day to focus on personal or professional development can reap many benefits. Instead of trying to stick to rigid resolutions see if making a few small changes will help improve your mindfulness and productivity going forward.

Reading List:

Tigar, Lindsay, “Your 12-month guide to building your side hustle this year” Fast Company. Retrieved 14 January 2019 from https://www.fastcompany.com/90279105/your-12-month-guide-to-building-your-side-hustle-this-year.  

Sounders, Elizabeth Grace, “How to redesign your days to give you back a few extra hours every week” Fast Company. Retrieved 14 January 2019 fromhttps://www.fastcompany.com/90280742/how-to-redesign-your-days-to-give-you-back-a-few-extra-hours-every-week.

“Your Future Self” Fast Company. Retrieved 14 January 2019 from https://www.fastcompany.com/section/your-future-self.

-Craig Oliver

WIMS, Inc.

The Power of Blockchain



I want to take some time and walk you through an interesting interactive project about Blockchain from the Reuters Graphics department with sponsorship from Barclays. This post is from June 2018 and I came across it while scrolling through a 2018 Reuters Graphics Best of List. This article shows where the news industry is heading, merging visual interactive content, with narratives to tell a story. The blockchain follows a story where information is shared on a shared ledger.

This article shows how to easily understand what the blockchain is and how the technology can be harnessed through words and infographics. The piece begins by discussing how the blockchain, at its core, is a database where no one entity holds ownership of the information, be it a banking record or information on the tracking of a tomato through a supply chain. This decentralizing of record keeping is the core of what the blockchain is. Since the information on the blockchain is held on a network that is shared changes are noticeable and it is difficult, not impossible, to distort the information.

For most of history information was controlled and distributed by organizations who could sway decisions and make a good sum of money through being the only forces involved in selling and distributing goods or services. When information is placed on the blockchain, the system is constantly scanned for any changes making sure that all copies of members on the blockchain have the same accurate information. This means as the scale of the blockchain network increases the necessity of scanning and accurately identifying the information across the system also grows and becomes more complex. While much of the media hype surrounding blockchain surrounds bitcoins and the changes in bitcoin prices other useful applications of blockchain range of monitoring food supply to helping make the energy grid smarter.

Now that the foundations of blockchain technology has been outlined the Reuters article walks through a scenario where blockchain can be used to track a transaction. The core of the blockchain, as alluded to earlier, is the database with information on it. This is implemented by having records added one after another to the chain.

Here is a case study where the blockchain would be used across a supply chain. In this example a restaurant owner makes a deal for a restaurant company to purchase tomatoes from a large farm. The structure can be summed up as the record holds the information on the transaction.

If a restaurant wanted to track the location and quality of food through its supply chain the record would be the deals made with suppliers while the block is the collection of records involved and the chain is the link of the blocks. If a restaurant in North Carolina wanted to purchase an order of tomatoes, the order would be placed on the record showing that an exchange was initiated. This is followed by having the system go ahead and scan to ensure the record is authentic. This is followed by having accepted records added to a block which contains a unique hash as well as the prior hash in the system in a specific order.

With all this protection the tomatoes in the salad are ensured to be of high quality as they move along the system. The hash codes along the blockchain serve as an encryption where the information is not control by any one individual and a key is needed to access the information of the transaction. With possible uses from healthcare record keeping to tracking that diamonds are mined without blood diamond warlords and move through a supply chain without forced labor. The blockchain is much more than a cryptocurrency fad and should be something on your radar during 2019.

Sources

Arnold, Andrew, “How Blockchain Can Help Increase The Security Of Smart Grids” Forbes. Retrieved 4 January 2019 from https://www.forbes.com/sites/andrewarnold/2018/04/16/how-blockchain-can-help-increase-the-security-of-smart-grids/#2ffea9a4b489

Murphy, Maryanne, “A Reuters Visual Guide: Blockchain Explained.” Reuters. Retrieved 3 January 2019 fromhttps://graphics.reuters.com/TECHNOLOGY-BLOCKCHAIN/010070MF1E7/index.html

Institute of Food Technologist (IFT), “The Potential of Blockchain Technology Application in the Food System.” Retrieved 4 January 2019 from http://www.ift.org/Knowledge-Center/Learn-About-Food-Science/Food-Facts/The-Potential-of-Blockchain-Technology-Application.aspx

2019 Perspectives

I might be a little late to the game, but I want to start off and wish everyone a Happy New Year! By now most of you will be back to work after what I am sure was some much-needed time with family and friends. Instead of the typical Resolutions or Trends for 2019 I want to share something different with you. A look at some perspectives of what will happen over the next 12-months with a focus on events ranging from local developments with an impact on the Charlotte area to national factors.

Instead of making predictions I want to outline a few important issues which I think will generate news throughout the year and define the year for countless households. These topics are by no means definitive and I think it will be interesting for me to look back at the end of the year to see how this post holds up after a year. Some of these includes events that will create economic impact in Charlotte including the hosting of the NBA All-Star Game. Financial topics are sure to be discussed often and I see student loans as a topic which will continue to impact the purchasing power and economic decisions of millions of Americans.

This is first year that I can remember when I will not be in a traditional classroom. After years of having classes through the winter months and spring I am now entrenched in the working world where January begins an exciting new year. In this aspect it is like how September begins a new and exciting chapter for students and teacher alike. My friends from college have graduated and are either continuing their education and working in research labs or beginning their careers. Not everyone has successfully found a career that uses their degrees and college skills.

The news shares many stories of how as the economy has grown many have been forced to work multiple part time jobs to make ends meet. A great deal of time, discussions, and stress is placed on how to payoff student loans among friends. Education is well worth the investment, but I do see some people left behind suffering from the student loans burden and stuck in situations where they face an uphill battle. I will leave the issue of student loans with the following question: Will this be the year when students loans take more of the headlines like the housing bubble did in 2008?

I want to continue with some trends that I think will be greatly talked about from the media to boardroom from a national perspective. One trend which I have increasingly seen is that people are taking a break from social media to start the year off with a different perspective and away from the clutter and mess of social media. I myself have decided to use social media less this year and allocate some of the time I would spend online away from screens and instead read. This brings up privacy and data security, issues which are increasingly important as 2018 progressed and I can only imagine will stay important into 2019. I will be interested in seeing how tech companies’ stocks will perform into 2019 and what this will mean for the stock market. No market predictions on my end but I imagine investors are in store for another roller coaster ride of a wild year. Some other terms that I think will continue to be in the lexicon include sports betting, increasing marketing for Generation Z, and digital detoxes.

I want to highlight a few local topics from the Charlotte area. Basketball is big in North Carolina and the NBA All-Star game is coming next month with expectations of economic impact that could cross $100 Million. While North Carolina lost out on Amazon to suburbs of Washington, D.C. and New York other important economic news made headlines to end 2018 including IBM’s purchase of Raleigh based Red Hat. November also saw news in Charlotte when Honeywell announced moving its world headquarters from New Jersey to Charlotte which will eventually create 750 jobs. Charlotte is a great city to build and grow a company landing on Inc’s 50 Best Places to Start a Company at 22 with an emphasis on fintech growth.

I believe that companies will continue to invest in the Charlotte area as building projects through Uptown Charlotte and across the region continue to show the robust economy from new building to the continued need to build affordable housing for all the new employees moving into the area. Charlotte has a chance to show its new design to the world during the All-Star game and this year will see continued development and investment centered in Uptown Charlotte. Like across the country growth is focusing on major metro areas with access to universities and transportation which I believe will shape future investment in 2019 and beyond.

Growth and volatility are not often said in the same sentence but those are two words which I think are two words which will shape the next 12-months. Issues that have been under the surface for years will continue to impact the purchasing power of Americans including student loans and greater need for affordable housing. At the same time growth at companies and investment in education will continue across Charlotte and the nation. As privacy concerns continue Americans will decide to take control of their data which is one of the most marketable and valuable pieces of information they hold. The place social media has in our culture will likely be shaped by how it is used throughout the year.

Market Contraction

The Coming Market Contraction & What it Means for Your Business

After a nearly decade long recovery period, it’s starting to look and feel like the time for an economic contraction is on the horizon. It likely won’t come for another year or so yet (if we’re lucky), but based on the history of our country, it’s certainly inevitable at some point.

A lot of the experts, economists, and pundits are starting to sound the alarm already. Things like the student loan debt crisis, 2018 interest rate hikes, the collapse of retail, and the toxic political climate, are all going to come to a head and likely trigger it. Forbes, Inc. Magazine, CNBC, Bloomberg, Seeking Alpha, and Newsmax are just a sampling of publications that have had a relatively recent article about it.

Now I’m very much an optimist, so I don’t want you to interpret my prediction of a market downturn as me being pessimistic. On the contrary, I think recessions can be an incredible opportunity for those who are prepared for them. Historically, a lot of fortunes were made in the years during and shortly after economic recessions. Not to mention, regardless of whether the stock market goes up or down, someone is always making a lot of money.

While I’m no economist, I am fortunate to be able to work with a lot of people with brilliant business minds and insight into the mysterious world of macro market forces. My suggestion (if you made it this far I’m guessing you care enough to read it) is to keep an open mind to start being proactive before it’s too late. I know a lot of you might be a bit too young to really remember 2008, but if you think back to past recessions they always seem to abruptly appear to come out of nowhere and catch people off guard. One day everyone is riding high with exuberance and the next day the bottom falls out. Clearly, it’s possible and likely that it happens this way again.

I’m not saying to run around being worried or dwelling on this. I’m simply recommending that you start tightening your belt a bit now while you can. Rein in those spending habits that may have gotten a little out of control lately. Perhaps consider cashing out on a few things while values are high and take some chips off the table. Otherwise, you could end up falling into the preventable trap of being forced to sell assets at the bottom.

Simultaneously you should also be going all-in on growing your business too. I know that may sound contradictory but investing in revenue/income generating activities is and always will be a wise move. A lot of people will be out of the game when the day comes and being able to perform a land grab because your business is dialed in can be a life changing opportunity.

Start thinking strategically about the next 1-3 years and what they could mean for you and your business. Instead of hiring several full-time employees consider leveraging a consulting firm so you have more flexibility. Make the commitment to increase your emphasis on sales and marketing even more. It’s tax season right now, so it’s a great time to really look at your numbers and analyze your financial data to identify weak spots or areas for improvement.

Hey, perhaps myself and others will end up being wrong about the timing of it. Maybe the next recession doesn’t come for another 3 to 5 years instead. Either way, would your business not be better off be taking those steps sooner rather than later?

I’d love to hear your thoughts on the subject! If you agree with me I’d be interested to hear what steps you’re currently taking. And if you think I’m crazy, I’d still like to hear why you think we have nothing but blue skies ahead.

The Industries of the PRESENT

How many times have you seen articles about the industries of the future recently? Probably more than you can remember. This is especially true if you’re a futurist nerd like myself that loves researching trends, innovative ideas, and thinking of all the potential practical applications these ideas/realities are going to have on our day-to-day lives.

Therefore, I’d like to take a slightly different approach to this one. These industries aren’t abstract concepts that are in the distant future any longer. These things are going to disrupt, improve, and turn our lives upside down within the next few years. These aren’t industries to just keep an eye on, they’re industries that I highly recommend hustling and scratching and clawing your way into immediately, before another gold mine passes you by.

If I have to listen to another person say, “If I only invested in Amazon/Google/Apple back in the day…” I’m going to lose it. Here’s your last call. Take action, or regret it later.

 

CRM – Big Data / Data Analytics – Marketing Automation

This one is a much more mature market than the other but still extremely early in the cycle of what it’s going to evolve into. I know many of you despise Salesforce.com/Microsoft Dynamics/Insert other CRM program here from a user perspective. Well I suggest getting over it, take the time to learn how to use them effectively and embrace this technology as CRM, Big Data/Data Analytics/Marketing Automation are going to continue to get more deeply involved in your day to day operations if you want to survive and thrive as a company whether you like it or not.

Nowadays it’s crucial to be able to turn vast amounts of data into insights and competitive advantages, while simultaneously improving customer service. CRM systems can increase sales by improving lead generation activities, help you design better products and services, and reduce supply chain costs. It will improve your decision-making by identifying new markets opportunities, and by improving your business processes and communication throughout your company.

You’ve had your head stuck under the sand long enough now, it’s not going away so get on board. (*Yes, my company provides these services and is partially why I started here, the other reason is that this has been around for a decade already).

 

Augmented Reality – Virtual Reality – Artificial Intelligence / Machine Learning – Internet of Things

Notice how I listed AR first? Don’t get me wrong I do think there is a huge place in the market for VR and 360 videos, etc. That place is just dwarfed by the market impact that AR is going to have however. Again, industries are CURRENTLY being disrupted, and consumer/professional products and services are on the brink of mass adoption. I also lumped these together as they’re all related in a variety of ways and will supplement each other going forward.

Industries such as health care, real estate, education, military, public service, entertainment are about to be severely disrupted. Keep thinking these are all just entertainment gimmicks/Pokémon games if you must, but you’re going to wake up in a brave new world wondering what happened before you know it.

I am personally and professionally deep in this industry. I am a partner/co-founder of a company called Eolian which is a software/content development firm and systems integrator. We specialize in Augmented Reality (AR), Virtual Reality (VR), and Artificial Intelligence (AI). We’re currently focused on helping government and large enterprise organizations utilize these technologies for critical applications. We are also launching a product called ARRE (Augmented Reality Real Estate) this week which will blow people’s minds.

To say we’re growing like crazy would be an understatement. This industry is the next wave of computing. Think personal computers, mobile phones, and tablets, now this could, and will, easily trump them all.

 

Block Chain – Crypto Currency – Bitcoin – Ethereum – “Smart Contracts”

Many of you likely don’t really understand what these things are. I’ll give you a brief definition of each. Blockchain is a complete record of every smart contract transaction executed, all of which are stored in a public ledger (the Blockchain) created by collaborating online computers. Bitcoin is a digital currency that was the first algorithm to utilize blockchain technology and encryption techniques to generate units of currency and verify the transfer of funds, independent of any central bank. Ethereum is a public blockchain platform that powers smart contracts via apps created by developers around the globe.

Essentially these technologies will allow for cross border commerce, enable complete transparency and trust between parties in a transaction, as well as prevent currency manipulation. They aren’t just ways to buy illegal contraband via “The Silk Road 2.0” like you’ve probably read about and think is the purpose. It goes much further than that.

This is another industry I’m putting my time and money where my mouth is as I’m a partner and equity holder with a company called GNEISS. Essentially, we act as your ultimate security companion in a free market transaction. You can create, transfer, mint, burn, exchange, tax, or pay dividends to any crypto-asset or smart contract on our decentralized blockchain-powered trading platform. And this is just the beginning. Check it out and register to take a look yourself.

 

Others:

Cannabis – Marijuana

I’m sure you’re much more aware of this one as its been getting a ton of mainstream attention these days. It’s another that’s already been growing like gangbusters. I’m not fully “in” the industry just yet but working on it by helping my friends on the team of The Kush Life/Kush House get funding to continue building out their luxury retail space and product line. They’re also developing technology to help others in the space operate more efficiently and transparently. They’re based in Maine and quickly growing a reputation as New England’s leading cannabis authority.

Renewable Energy: I.e. Solar, Water, and Geothermal

While I don’t have a meaningful equity stake in a company in the solar industry (other than owning a rather insignificant couple hundred shares of a public company) I would love to get more involved in this industry from each angle. Yes, I understand the current administration isn’t a huge advocate, but it’s all about the long game.

3D Printing

This is one where I have 0 stake in currently, but will be hunting down a way to get involved in 2017. Not only will the manufacturing and distribution industries be disrupted like crazy, but also retail, and likely countless others.

 

This was a long one, but if you made it this far hopefully you will be grateful you did one day. I’ve been so deep in thought, as well as taking action to get more involved in these industries that I easily could’ve written another 10 pages.

There are plenty other industries that intrigue me as well of course, but what others are YOU excited about and going all in on? Do you disagree with any of my predictions? What steps have you taken and/or are planning to take? Would love to hear your perspective!

Unsolicited Insights From The Minority at the #BlkTechClt Event

First let me start with the description of the event that I, aka “the minority,” just attended:

ThePLUG Daily (make sure to subscribe) presents Charlotte’s first interactive event designed to immerse black tech entrepreneurs, professionals, and enthusiasts in the Queen City’s local startup ecosystem. This new monthly after-work event connects you with Charlotte’s most notable innovators and business leaders over drinks and appetizers while getting a sneak-peak at new products and an opportunity to share your area of expertise.”

Next, let me offer up a few disclaimers:

  1. I’m well aware that this event does not need, nor is seeking, validation from a random white dude whatsoever.
  2. Tito’s Vodka was one of the sponsors (I wrote this immediately upon getting back to my office after the event so pardon the tone…)
  3. Said random white dude’s writing about said event may have un-implied/privileged undertones despite the many clichés of his whole background and existence, i.e. growing up in an “urban environment” and having lots of black friends, etc.

Ok, now after that unfortunate introduction that hopefully in the future won’t even need to be written prior to such subjects because race won’t even be a factor in life whatsoever, let’s get to the key point of all this: random white dude attended the #BlkTechClt event and had his mind blown.

First of all, not like I’m surprised by this at all, but I saw a truly passionate and capable community of brilliant minds, both young and old, male and female, all coming together to empower and encourage one another to do whatever it takes to succeed. There were lawyers, bankers, financial professionals, coders, scholars, hobbyists, dreamers, artists, and just about every type of person you can imagine together sharing ideas, plans, business models, and projects they were working on and receiving feedback, insights, and suggestions from genuinely interested parties. It was an electrifying atmosphere.

Secondly, not only did I experience the reversed perspective of what it must (is? could?) be like being a minority attending a typical professional networking event, but I also noted that I was likely the only one that even noticed, or at least mentioned, the fact that I wasn’t black. Even though everyone embraced me without a second’s thought, the shear self-consciousness of constantly wondering, “Do these people not like me/ do they think I don’t belong/are they wondering why I’m here because I’m white/different” led to a perpetual awkwardness that forced me to bring it up and try to explain myself (note: this is never a good idea) even though I spent a great deal of time growing up in similar scenarios.

To say it was a cultural experience/awakening is an understatement. Because of my background, I tend to try and emphasize that race isn’t an issue to me personally whatsoever. Now I see however, that on the other side that “luxury” or perhaps “ignorance” isn’t even allowed to exist. Those subconscious thoughts stick with you ALWAYS, and are constantly nagging underneath the surface.

Lastly, I made some incredible contacts with potential clients, referral sources, and strategic partners. I would be so lucky to get a chance to work with and collaborate with some of these entrepreneurs that are destined for greatness. I can now only hope that my whiteness doesn’t keep me from consideration (ironic how the tables are turning isn’t it?) and that the new era of diverse businesses begins to thrive.

The BEST Approach to get Media Coverage for Your Business

Most entrepreneurs and small businesses do not have the budget to shell out high dollars for paid advertisements to promote their services. Instead, they need to rely on cost effective or free ways to get their message out. The same is true for public relations professionals who are tasked with gaining publicity and raising awareness for their organization. While their marketing and advertising colleagues often have a nice chunk of change to spend on ads or partnerships that promise coverage, the majority of the publicity the public relations team brings in is done with little or no cost.

I’d like to share what I have found to be one of the most successful methods of getting a news outlet to talk about your work and demonstrate how you can do the same for your business. It all comes down to identifying a great story and crafting the perfect pitch. Media with CHS 2

  1. Make your pitch a story and not a commercial

My first tip is the most important. Do NOT make your pitch a commercial. No one is interested in how wonderful and intelligent your product is. If your pitch goes on and on about why everyone needs to buy this product or how great of a business person you are, it will get thrown in the trash, along with your reputation.

The best way to promote your business is to dig a little deeper and find a real life example that clearly illustrates why something is news worthy. This will take more effort on your part but it will make all the difference in whether or not you get coverage, and ultimately, the story that comes out will resonate with your target audience much better than an expensive commercial.

  1. Find the essential “characters” for your pitch

Your pitch needs to focus around the main character. This should be someone who is not affiliated with your business; such as a customer or a client. If you are promoting a product or a service, find someone who uses it on their own (meaning they are not getting paid to do so) and who genuinely has a positive experience with it. Your pitch will highlight their experience and what led them to use your service/product and the difference it has made on their life.

Secondly, you need an expert; whether it’s yourself or a designated spokesperson for your company.   This role is to discuss how the service or product benefitted your main character. They should also discuss what they personally did to help this person and what their work means to the community. This role does not include showing off, gloating or trying to steal the spotlight.

  1. Is there a conflict and resolution?

In order to have a story, your main character needs to have a conflict that your expert has solved by his/her service or product. In addition, you need to make the case that this is something that can help all of the reporter’s audience as well. It can’t be something that will only benefit one person.

Once you have your two main characters, the conflict and the resolution, you can plug your information into a simple format. I’m going to coach you through this format using a recent story I worked on that resulted in coverage for one of my clients, Dr. Oleg Tcheremissine. Claire and the Oosterhuis's

  • Introduction of main character

Example: Peter Oosterhuis, a former golf pro and CBS sports commentator, is incredibly popular and respected among his peers, fans, and family. He has a long and storied career in golf and is known best for defeating golf legends such as Jack Nicklaus and Arnold Palmer.

  • Describe the Conflict

Recently, Peter and his wife began to notice lapses in his memory and professionalism. He struggled with everyday tasks and was growing increasingly frustrated with the mental changes he was experiencing.

  • Introduction of your expert

Peter went to go see a doctor in Texas. The doctor diagnosed him with Alzheimer’s disease; and suggested that he go to Charlotte where the experts there would be the best to treat him. Peter went to Charlotte where he began seeing Dr. Oleg Tcheremissine, who enrolled him in a groundbreaking clinical trial.

  • Resolution

While we don’t know if Peter is receiving the actual drug or a placebo in the trial, he and his wife are on a mission to raise awareness and funding for the treatment and research of Alzheimer’s disease. They want to let others know that this trial is significant for the development of a drug that may ultimately lead to a cure for this devastating disease.

  • Impact- Why should anyone care?

Alzheimer’s can happen to anyone- even the greatest athletes like Peter. The more we talk about this disease, the better the chances of finding a cure. Everyone in Charlotte would appreciate that the world’s best doctors and researchers are located in their backyard and should they or a loved one ever need treatment for Alzheimer’s, they won’t have to go anywhere else.

Results:

WCNC, the NBC affiliate in Charlotte, covered this story and ran it during their nightly news cast.

The Alzheimer’s Association shared this story as a message of hope and education for all of the patients and caregivers that follow their YouTube Channel.

Peter’s story remains one of the most viewed on the Carolinas HealthCare System’s Daily Dose blog, which is followed by thousands of people in North and South Carolina.

The Charlotte Observer did an in depth piece on Peter and his wife and describes the clinical trial that has the potential to delay the progression of Alzheimer’s disease.

  1. B-Roll Media with CHS

To provide an additional incentive to reporters, you must find b-roll to support your story. According to the Content Marketing Institute, b-roll is the extra footage captured to enrich the story you’re telling. Instead of featuring only talking heads on video, you want to include additional video footage, still photographs, animation or other graphic elements.

In the case of Peter’s story, we reached out to the Quail Hollow Golf Course who allowed us access to film Peter playing golf there, we supplied reporters with old photographs of Peter and his wife and coordinated with Dr. Tcheremissine at the neurology clinic to film a checkup with Peter. Those visuals really made the story come to life and allowed the viewer to see what it was like to experience what Peter was going through.

  1. Fact Sheet

If you are pitching a story idea to the media, it is your responsibility to know your topic inside and out and you must be able to teach the reporter about it. Often times, the expert may be so advanced they don’t break down the information in an easy to understand way; so the reporter will often rely on you to explain it to them. Or if you are doing the interview yourself, you must absolutely be prepared for every potential question they can ask you. Plus, reporters are on tight deadlines so they don’t often have the time to research each topic. This is where you can be a huge help to them. I like to supply reporters with a fact sheet before and after each interview with suggested questions, key messages, and data. You can even go as far as to write the story for them and supply quotes, photos and links for more information.

Recently I worked on a story about a young woman who got married in her father’s hospital room just days before he passed away. A reporter with People Magazine was at the airport so couldn’t be there in person- so I took photos for her and provided as much information as I could so she could write her story.

  1. Share and Follow Up

Now that you put in all that work to get your story in the spotlight, it’s time to share it! Post the link on social media, your company’s YouTube page, and email your family, friends, and contacts. When the share the coverage with their networks, it gets even more exposure! Plus, it’s a great way to build relationships with everyone involved and if the experience was positive, it will be that much easier to work with that reporter on another story in the future. When reporter Lena Sun with The Washington Post covered the behavioral health integration model, we shared the link and connected with Lena on Twitter to immediately to promote the story, which resulted in greater exposure of the report and our behavioral health team.

Conclusion

According to research done by Paul Zak and his team at the University of California, Berkeley, stories “shape our brains, tie strangers together and move us to be more empathic and generous.” These are all the emotions we should try to evoke when reaching out to our target audiences. Anything less than that and they will change the channel, skip over the story, and stop engaging with you. I encourage you to put on your own reporter hat and ask questions to find that great story that will resonate with reporters and audiences to ultimately help you achieve your goal- showcasing the great work of you/your company and getting your audience to respond and connect with you.

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Claire Simmons is with the clinical public relations team at Carolinas HealthCare System in Charlotte, N.C. She is responsible for developing strategic communications initiatives and coordinating public relations activities for women and children’s services, behavioral health and neurosciences. Claire develops and manages annual communications plans that promote new programs, facilities, services and other activities for her various clinical specialties. As a former news producer and reporter, Claire’s favorite aspect of her work revolves around telling stories that connect with the community while promoting her clients. Connect with Claire on LinkedIn or email her at Claire.Simmons@carolinashealthcare.org.

THE WIMS GUIDE PIVOT

The WIMS Guide Pivot

I originally launched my blog, The WIMS Guide a little over a year now, and have been writing sporadically ever since. I mostly receive positive feedback with each post, which is nice, but to be brutally honest with myself it wasn’t going anywhere. And to keep doing it in that perpetually half-assed manner is just not in my nature. So I made it a point to redo the blog in order to breathe new life into and to tweak the approach as well. Here’s a brief overview of the concept, let me know what you think and perhaps even go one step further – and actually subscribe.

Now I read a ton daily, not just books but lots of blogs and how-to articles like “The Top X Things to Improve Your Y” type stuff. A lot of them are just subtly trying to sell you stuff, and usually they’re written by some intern but placed under the by-line of a famous entrepreneur or a partner at a large firm who most likely didn’t even read it before posting (I know this because I used to and still write for some).

I’m not just trying to bash Inc., Entrepreneur, Huffington Post, Business Insider, Elite Daily, etc. of the world as a lot of their content is quality. However so much of what’s out there is the same. Its lessons learned, tips to keep in mind, success stories from people who have already made it. At times I love reading them of course, but other times I’d prefer a different approach and angle.

So, rather than focus solely on the destination, I want to create content that focuses more on the journey. I want stories, insights, and life hacks from the people who are still in the trenches, scratching and clawing their way to success but haven’t quite made it yet. I want to read the words of the hungry hustlers and learn what they’re doing on a daily basis to achieve their goals.

We live in a world today that anyone can realistically become a pseudo-celebrity. With the compounding nature of our social networks, any one of you can create a massive following and loyal audience. I want The WIMS Guide to help enable that, not by only writing content myself, but with A LOT of help from my friends.

I’ve enlisted the help from members of my network, spanning across an extremely diverse range of backgrounds and expertise. The content will be primarily geared towards entrepreneurship and ways to enhance the daily grind in the lives of young professionals but with an occasional curve ball thrown in there to keep you on your toes.

We’re going to have entrepreneurs, consultants, health care professionals, bloggers, MBA students, lawyers, bankers, accountants, real estate brokers, investors, and on and on. The main goal is to provide an outlet to empower and raise each other up rather than focusing so much on celebrity entrepreneurs that we don’t even know.

If you have a compelling story you’d like to share, or know someone that does please send an email to mike@wimsguide.com with an overview of the concept. If you’re not a writer but want to share your thoughts on the concept, I’d love to hear that too.

Finally, to end with a shameless plug: please make sure to subscribe and share!

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Marketing Process Outsourcing

The New WIMS Inc: Putting In-House Marketing Departments on Notice

Unlike my typical blog posts, this one is certainly going to piss people off, including current and former colleagues, friends, clients, and prospects. While I usually try to avoid that, I can’t any longer as some things just need to be said. Change can be a scary and complicated thing, but there’s just a better way to do business and it’s nothing personal.

Now, the trend of outsourcing is far from a new or innovative concept. Yet companies like professional services firms continue to allocate extremely high budgets of $500,000-$1,000,000 and often much more to their in-house marketing departments. They do this despite the fact that they could spend a fraction of the cost while simultaneously getting significantly better service and results.

Regardless if you prefer to keep your team in house or to use a consulting firm, one thing is constant in either case, you need to DEMAND to see ROI. There are some advantages to keeping the team in-house I’ll admit that, but you should at least be able to make an apples to apples comparison between both approaches.

The way to do that is ROI, the objective metric that evens out all playing fields. I’ve seen many CMO’s apply the “smoke and mirrors” strategy year after year. They avoid accountability by overlooking past failures while waving the amazing, shiny new “marketing strategy” that they’re going to deploy this year. This is often just the old strategy repackaged to appear new however. CEO’s looking to avoid conflict accept it as a cost of doing business and then proceed to kick the can further down the road.

Now while there are plenty of exceptions, as there always are when dealing with people, there’s something I’ve often observed in the corporate world, I call it the “comfort theory.” Essentially, when you’re paying someone a predictable and stable salary it inherently allows most people to start cutting corners and reducing the quality of their work because they can get away with it. Not only is there a reduced quality of work, but why subsidize employee’s internet browsing time and social media addiction when you can just pay for the work that’s actually done. Besides, I doubt they’re going to give you a cut of their fantasy football winnings despite squandering hours a week of your time managing their team.

Don’t just take my word for it, conduct your own experiment and see for yourself. The next time you’re in a meeting with your marketing department demand more out of them or suggest changes, and watch the level of pushback, reluctance, and resistance you get. On the contrary call a consultant about a new project idea and watch them passionately geek out about all the possibilities.

I understand the comfort of familiarity and the status quo believe me, but is it really worth spending $50,000-100,000 on a salary for someone to just write an occasional blog post or article, blankly stare at a twitter feed, or create an occasional ad. You can get the same result or better for a tenth of the cost in many cases.

As another experiment, this Friday afternoon say around 3pm, take a walk around your building and see how empty the offices and cubicles are. The mentality of being an employee and working for your boss vs. being a client and working for your business partner can’t be compared. Working with independent contractors that need your business takes the quality of work to another level. They are mini-CEOs trying to better their lives, they’re not just punching a clock while desperately waiting to leave the office early on Friday afternoon. They’re the ones working at midnight on a Saturday because they’re hungry and ambitious.

You create the best work when you absolutely need to, like when writing a paper the night before it’s due. There’s something about having your life depending on it that generates this hyper-focus of productivity. Imagine having a team of people producing this kind of work every day because that’s how they approach their live, very deliberately.

Typical counter-arguments for in-house departments include things like, “oh but we know the brand so well,” or “what if someone urgently needs a brochure for a sales call?” It may not be a popular sentiment, but people are easily replaceable. We work with various brand guidelines all the time and pick them up very quickly. Also, I’ve seen countless desks with stacks of brochures piled high collecting dust, as much as marketers may try to convince you otherwise, your beautiful brochure is not what’s going to win you new business, relationships are.

Perhaps this post is like that old “Magician’s Greatest Secrets Revealed” show where the masked magician showed you how the tricks were really done and made a lot of magicians extremely angry. If you’re feeling that way right now I hope you take this opportunity to step your game up and prove me wrong.

Changing a decades long mindset of keeping marketing teams in-house is going to require evolution and a rebuilding process, but there’s definitely hope. It will force people to BE BETTER. Think about the Golden State Warriors a few years ago. They were very bad, but they had some decent and promising players, they stuck to their long-term plan to build their team, make a few strategic moves and then a few years later they won a championship. The metaphor is very relative in business as well.

For the sake of full transparency, this long-winded blog post has the additional goal of announcing the new WIMS, Inc. We now offer a complete suite of marketing, CRM, and business development services that are provided for literally a fraction of the total cost you’re paying for your entire marketing department. By leveraging strategic partnerships and a deep team of independent contractors we are now able to offer literally any marketing service, and to any size firm in any industry. If you’re interested in video, we can develop the content, build an entire distribution network, and even create your own online channel. If audio is your thing, we can help with the creation, publishing, and promotion of your own radio show and/or podcast. If you need a website, an ad campaign, online content creation, or social media network, whatever it is you’re looking for, we can help facilitate.

Give us a call or send us an email and we’ll be happy to provide you with a FREE consultation to see if our companies would be a good fit to work together. Part of building strong long-term relationships includes occasionally offering some free advice, which we do happily. What do you have to lose by at least evaluating whether it’s worth pursuing a potential 6-figure a year cost reduction in your marketing expenses?